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Privacy Policy

At Patron Electrical Limited, we are committed to protecting your privacy and safeguarding your personal information.

This Privacy Policy outlines how we collect, use, disclose, and manage your personal data when you interact with our electrical design and installation company in London. We adhere to applicable data protection laws and take necessary measures to ensure the security and confidentiality of your information.

Information We Collect:

We may collect the following types of personal information when you use our services or visit our website:

Contact Information: This includes your name, address, email address, and phone number, which are essential for communication and service delivery.

Payment Details: When you make payments for our services, we may collect billing information, such as credit card details, to process transactions securely.

Service Information: To provide tailored electrical design and installation solutions, we may gather information related to your property, electrical requirements, and project specifications.

Website Usage Data: When you visit our website, we may collect technical information, such as your IP address, browser type, and device identifiers, to analyse website traffic and enhance user experience.

How We Use Your Information:

We use your personal information for the following purposes:

Service Delivery: To fulfill your requests for electrical design and installation services and communicate with you regarding project updates.

Payment Processing: To process payments securely and provide invoices or receipts for our services.

Customer Support: To address your inquiries, respond to your feedback, and resolve any issues related to our services.

Marketing Communication: With your consent, we may send promotional materials or updates about our services, offers, and events that may interest you.

Website Improvement: To analyse website usage data, improve our website’s functionality, and enhance your browsing experience.

How We Share Your Information:

We may share your personal information in the following circumstances:

Service Partners: We may share necessary information with trusted service partners who assist us in delivering our electrical design and installation services. These partners are bound by confidentiality obligations and use your information solely for the intended purposes.

Legal Compliance: We may disclose your information when required by law or to protect our rights, safety, or property.

Your Privacy Choices:

You have the right to:

Access Your Information: Request access to the personal data we hold about you and obtain a copy of your information.

Update Your Information: Request corrections or updates to your personal information if it is inaccurate or incomplete.

Withdraw Consent: Opt-out of receiving marketing communications by unsubscribing from our email list or contacting us directly.

Data Security:

We implement reasonable and appropriate security measures to protect your personal information from unauthorized access, disclosure, or alteration. However, no method of data transmission over the internet is entirely secure, and we cannot guarantee the absolute security of your data.

Updates to the Privacy Policy:

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be effective immediately upon posting the revised Privacy Policy on our website.

Contact Us:

If you have any questions or concerns regarding our Privacy Policy or the use of your personal information, please contact us.

By using our services or interacting with our website, you agree to the terms outlined in this Privacy Policy.